1. Cancellation Fee Rate
   Cancellations 14 days (or more) prior to the event date: Full refund of participation fee*
   
   Cancellations 13 to 8 days prior to the event date: 50% refund of participation fee*
   
   Cancellations 7 to 2 days prior to the event date: 20% refund of participation fee*
   
   Cancellations on or after the day before the event, or no-shows: No refund
   
   * A 3.6% payment processing fee will be deducted.
   
   
   
2. Regarding Schedule Changes
   If it is 8 days (or more) prior to the event date,
   you may change your schedule once.
   
   *The new schedule must be within 30 days from the original event date.
   
   
   
3. Cancellations due to organizer's circumstances
   If the workshop is canceled due to circumstances on the organizer's side, such as weather, natural disasters, infectious diseases, or facility issues, the full participation fee will be refunded.
   
   
   
4. Cancellation Request
   Please contact us via the contact form for cancellations. Your cancellation or schedule change will be finalized upon our reply.
   
   *We will reply within 24 hours.
   If you do not receive a reply, please contact us again.

By registering for the Japanese cultural experience workshop "haruka" (hereinafter "this workshop") provided by Kototama Inc. (hereinafter "the organizer"), participants agree to the following disclaimers:

• ■ Article 1 (Participant's Own Responsibility)
  Participation in this workshop is at the participant's own discretion and responsibility. Participants should decide whether to participate after fully considering their health condition, physical strength, allergies, pre-existing medical conditions, etc.
  
  
  
• ■ Article 2 (Limitations of First Aid and Medical Response)
  The organizer will keep a first-aid kit (disinfectant, band-aids, eyewash, etc.) at the venue and provide general first aid for minor injuries and discomfort to the best of its ability. However, the organizer is not a medical institution, and medical professionals such as doctors or nurses are not permanently stationed.
  
  In emergencies, we will guide participants to nearby medical facilities or arrange an ambulance (dialing 119), but these actions are all within the scope of our best efforts.
  
  All expenses related to treatment, medical care, transportation, and any other costs arising from injuries, illnesses, or poor health during or after participation shall be borne by the participant. We strongly recommend that visitors to Japan obtain overseas travel insurance (especially with medical expense coverage).
  
  
  
• ■ Article 3 (Notes and Countermeasures for Each Experience)
  
  ◆ Indigo Dyeing Experience
  【Notes】
  ・Natural indigo dye may get into the eyes.
  ・Natural indigo dye may adhere to skin and clothing. While the effect on the skin is generally minor, allergic reactions may rarely occur.
  
  【Countermeasures/Equipment】
  ・Protective glasses (sunglasses are acceptable) are provided free of charge for those concerned about eye protection.
  ・Nitrile rubber gloves (latex-free) are provided free of charge. Please use them if you are concerned about skin contact.
  ・Clean tap water for eye washing is available in case indigo dye gets into the eyes.
  ・We strongly recommend wearing clothes that you don't mind getting dirty.
  
  ◆ Asa (Hemp) and Makomo (Manchurian Wild Rice) Experience
  【Notes】
  ・Asa and Makomo are natural materials, so allergic reactions may rarely occur.
  ・Plant fibers may prick the hands.
  
  【Countermeasures/Equipment】
  ・Thin cotton gloves are available if needed. Please ask if you would like to use them.
  ・If you have skin or plant allergies, please indicate this in the "Allergies/Concerns" field of the reservation form in advance.
  ・Disinfectant and band-aids are always available.
  
  ◆ Japanese Sewing Experience (Making Sachet Bags)
  【Notes】
  ・Sewing needles are used. There is a possibility of pricking fingertips.
  
  【Countermeasures/Equipment】
  ・Thimbles (sewing protective gear for fingertips) are provided for all participants. We recommend using them.
  
  ・The instructor will carefully explain how to handle needles at the beginning of the experience.
  
  ・In the unlikely event of slight bleeding from a fingertip, disinfectant and band-aids will be used.
  
  ・A magnet (for picking up needles) is always available in case a needle is accidentally lost.
  
  ◆ Incense Making Experience
  【Notes】
  ・Strong scents from incense ingredients may cause discomfort (headaches, nausea). Those who are sensitive to scents or are pregnant should be particularly careful.
  
  ・In rare cases, allergic reactions may occur if some incense ingredients come into contact with the skin.
  
  【Countermeasures/Equipment】
  ・The room will be adequately ventilated during the experience.・If you feel unwell, please inform the instructor immediately. A resting space in a separate room is available.
  
  ・A list of incense ingredients to be used will be sent by email after your reservation is confirmed. Please check it in advance if you have any fragrance allergies.・
  
  ◆ Light Meals and Hospitality
  【Notes】
  ・Light meals using specialty ingredients from Iizuna Town will be provided. If you have food allergies, please be sure to declare them in the reservation form in advance.
  ・While we will take utmost care regarding declared allergies, it may not be possible to completely exclude trace contamination during the manufacturing process.
  
  【Countermeasures/Equipment】
  ・Ingredient and raw material lists can be checked in advance. Please ask if you would like to see them.
  
  
  
• ■ Article 4 (Health Condition, Pregnancy, Pre-existing Medical Conditions)
  If any of the following apply to you, please consult your doctor in advance to determine whether you can participate:
  
  ・Pregnant or breastfeeding individuals・Individuals with pre-existing medical conditions such as heart disease, respiratory disease, skin disease, allergies, etc.・Individuals with mental illness, dementia, etc., who require support・Anyone else with health concerns
  
  
  
• ■ Article 5 (Damages Caused by Participant's Actions)
  If a participant causes damage to other participants, instructors, third parties, facilities, equipment, etc., due to their willful intent or negligence, the participant shall be responsible for compensating such damage.
  
  
  
• ■ Article 6 (Handling of Photos and Videos)
  The organizer may record the workshop activities with photos and videos for promotional purposes. If participants' faces may be captured, their prior confirmation and consent will be obtained. Participants are welcome to take their own photos and videos, provided they respect the privacy of other participants.
  
  
  
• ■ Article 7 (Scope of Disclaimer)
  The organizer shall not be liable for the following:・Impacts due to force majeure beyond the organizer's control, such as weather, natural disasters, transportation delays, power outages, etc.・Troubles arising from health conditions, allergies, etc., that participants did not declare in advance.・Accidents, injuries, theft, etc., on the way to or from the venue.
  
  
  
• ■ Article 8 (Governing Law and Jurisdiction)
  This disclaimer shall be governed by Japanese law. Any disputes concerning this workshop shall be subject to the exclusive jurisdiction of the Nagano District Court as the court of first instance.